What is done and not done with your personal data on this website you will find here.
This policy expresses how the personal information of all the people who relate to 10Ktours through this website will be treated and protected. Please, you must read all the sections of theLegal notice, of theCookies Policyand this Privacy Policy before using this website.
In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of April 27, 2016 (GDPR) and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Rights Digital, 10ktours, informs you that, by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent so that the data you provide, and on which the security, technical and organizational measures provided for in the current regulations, are treated by 10ktours, as responsible for the treatment.
For the purposes set forth in this Privacy Policy, 10Ktours collects and processes the personal data listed below, which will depend on the different products or services you request on this website:
Identification data:Name, surnames.
contact data: Postal address, email, mobile phone number.
Contract data:Data of contractual operations, DNI, products and services acquired, financial operations, payment data.
Navigation data: IP address, type and identification of the device, type of browser, domain through which you access the website, browsing data, website activity.
We process your personal data with the following legal bases:
legitimate interestof the person in charge of the treatment to protect the users of the web from 10ktours from abuse and fraud in the use of our services.
On this website, there are different forms, in each of them, the information you collect will be used as follows:
Content subscription forms: There are several forms to activate the subscription. The data provided will be used exclusively to send the newsletter and keep you updated on news and specific offers, exclusively for subscribers of www.10ktours.com
Comments Form: The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.
Contact form: There is also a contact form for inquiries, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the web.
Registration form: In this case, we request the following personal data: name, email, so that you can create an account on our system and give access to its functionalities.
Sales form: I also process data to manage the hiring of trips, including the management of the reservation, payment and all operations related to the contracting of the chosen service or product. This includes sending tracking emails, replies, invoices, receipts, etc.
High Affiliate Form: We request member data, including payment data to manage the affiliate’s registration and settle the corresponding commissions.
Download systems: On this website you can download different content that is incorporated periodically in text, video and audio format. In this case, an email is required to activate the subscription form. Your information is used for the purposes indicated for subscribers.
Customer data:The period of retention of personal data will vary depending on the service that the client contracts. In any case, it will be the minimum necessary, and can be maintained until:
– 4 years: Law on infractions and sanctions in the social order (obligations in terms of affiliation, registrations, discharges, contributions, payment of wages…); arts. 66 et seq. General Tax Law (Accounting Books…).
– 5 years: Art. 1964 of the Civil Code (personal actions without special term).
– 6 years: Art. 30 of the Commercial Code (accounting books, invoices…).
– 10 years: Art. 25 of the Law for the Prevention of Money Laundering and Financing of Terrorism.
subscriber data: From when the user subscribes until it is unsubscribed.
Data from potential customers: The data will be kept in any case during the validity of the established commercial relationship and, once completed, two years, unless the user requests its deletion before.
Anyone has the right to obtain confirmation as to whether or not at 10ktours we are processing personal data that concerns them or not.
Interested persons have the right to:
If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
In the event that you feel violated your rights regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent data protection authority through its website:https://www.aepd.es/es
To exercise these rights, you can write toinfo@10ktours.com
There is a form for the exercise of your rights, you can order it by email or if you prefer, you can useThose prepared by the Spanish Agency for Data Protection or third parties.
These forms must be electronically signed or accompanied by a photocopy of the DNI.
If someone represents you, you must attach a copy of your ID, or you must be signed with your electronic signature.
The forms can be submitted in person, sent by letter or by mail to the address of the person in charge that appears at the beginning of this text.
Directory inclusion services will be paid referenced on the website itself.www.10ktours.comIt will ensure that the files and advertisements that appear on the website express truthful information and are kept up to date, although it does not guarantee the accuracy at all times of the data recorded in them.
The data and other contents of the advertisements inserted in the directories are provided by the directories are provided by the advertisers, so www.10ktours.com is not responsible for possible inaccuracies or errors that the advertisements may contain, nor guarantees in mode any the experience, integrity or responsibility of the advertisers or the quality of their services.
The ads inserted in the directories The professional directories will remain published in the portal until they are deleted or suspended by the advertiser user, who logically will not be responsible for the fact that, once they are unsubscribed in their databases, the ads continue to be indexed in search engines outside this portal.
Any contractual or non-contractual relationship that the user formalizes with advertisers or third parties contacted through this portal are understood to be carried out solely and exclusively between the user and the advertiser and/or third person. The User knows and accepts that www.10ktours.com only acts as a channel or advertising medium and that, therefore, has no type of responsibility for damages of any nature caused by the negotiations, conversations and/or contractual or non-contractual relations with the advertisers or third parties natural or legal contacted through this portal.
Ads is a Google platform for advertisers who want to advertise on Google. Google Ads is used at www.10ktours.com, Google’s advertising platform that allows you to create campaigns and ads to display on other websites. By generating an ad, you can segment the public by:
The data obtained through Google Ads are subject to this Privacy Policy from the moment the user leaves their data on the form on this website to join the Subscriptions Newsletter. In no case will the information from Google be used for a different purpose.
Facebook Ads
Facebook Ads is used on this website:
Facebook Ads allows you to segment the public to direct an ad.
Thanks to Facebook’s custom audiences feature, you can create an audience from user and subscriber data on this website, such as email addresses and phone numbers. To do this, it is necessary to share the databases with Facebook to later create personalized audiences by directing the ads to people with similar profiles.
For ad segmentation according to Facebook policiesNo sensitive personal information is usedAnd it is not shared with third parties or with other advertisers, and they will be deleted by Facebook as soon as said process ends. In addition, Facebook will ensure confidentiality.
The Facebook-designed ad system allows you to display relevant ads anduseful without revealing your identity to advertisers,being able to reach groups of people with certain profiles.
At any time as a user, you can revoke your consent throughhttps://www.facebook.com/settings?tab=ads, where you can configure the reception of ads. You can also indicate that you do not want ads based on interests from Facebook, or from other companies, through the European Interactive Digital Advertising Alliance, EDAA, of Your On Line Choices (http://www.youronlinechoices.com/es/) or in your computer or mobile device settings.
To use the Custom Audience feature, this website uses Facebook’s Facebook Custom Audience tool, which makes use of the Facebook pixel that marks the visitor of this website anonymized. If you want to object to the use of Facebook Custom Audiences, you have the possibility to do so at:https://www.facebook.com/ads/website_custom_audiences/.
For more information on the scope and purpose of the data collection by Facebook and its subsequent treatment, as well as, to configure your privacy, you must go to the following links:
https://www.facebook.com/privacy/explanation.
Facebook Conversion Tracking Pixel
For the optimization of advertising campaigns for ads that are published on Facebook, and for statistical purposes, the Facebook Conversion Tracking Pixel Inc., 1601 s is used. California Ave, Palo Alto, CA 94304, which tracks users’ actions after clicking on an ad.
The data obtained through said pixel is anonymous and do not refer to identified natural persons, nor are profiles stored, nor profiles with their personal data.
This data can be stored and processed by Facebook, and it can link this data to your Facebook account and also use it for its own advertising purposes according to the Facebook Data Usage Policy that you will find athttps://www.facebook.com/about/privacy/, recently updated inhttps://www.facebook.com/about/privacy/update.
You can enable Facebook and its partners to insert advertisements inside and outside of Facebook, and for these purposes a cookie can be stored on your computer.
Twitter Ads
At www.10ktours.com we use Twitter Ads, Twitter’s advertising platform, which allows us to create campaigns and ads. By generating an ad, you can segment the public by:
The data obtained through Twitter Ads is subject to this Privacy Policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Twitter be used for a different purpose.
LinkedIn Ads
At www.10ktours.com we use LinkedIn Ads, the LinkedIn advertising platform that allows us to create campaigns and advertisements. By generating an ad, you can segment the public by:
The data obtained through LinkedIn Ads are subject to this Privacy Policy from the moment the user leaves their data in the form on this website to join the Subscriptions Bulletin. In no case will the information from LinkedIn be used for a different purpose.
Security Notification and Gap Declaration
At 10ktours we assume security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of personal information; However, if 10ktours , determines that your service data has been misappropriated (even by an employee of 10ktours, they have been exposed by a security breach or incorrectly acquired by a third party, 10ktours It will immediately inform you of said security breach, appropriation or improper acquisition.
Many tools used on this website to manage data are contracted by third parties. To provide services strictly necessary for the development of the activity, 10Ktours shares data with the following providers under their corresponding privacy conditions:
External service providers (for example, payment processing services, order processing, analysis, marketing campaign management, website management, and email distribution and other similar service providers) so that they can carry out commercial functions on behalf of 10Ktours.
The web development and maintenance company, or the hosting company, can occasionally access this website. They have signed a contract for the provision of services that forces them to maintain the same level of privacy that applies to the treatments carried out on this website.
Any international transfer of data derived from the use of tools or service providers, will be adhered to the Privacy Shield Agreement, which guarantees that American software companies comply with European data protection policies on privacy, secrecy and data security.
Specifically, this website uses the following tools:
Segmentation and elaboration of profiles
The registration of the personal data provided at the time of subscription, contact, reservation, interaction with the website and any other data provided during browsing, including the information provided by cookies in relation to browsing habits, will be used in order to be segmented or categorized with the Purpose of applying them to the activity related to (General Administration Management, Information, marketing of advertising spaces, analysis of proposals requested by users/clients, statistical study of the services and content used, tastes and preferences, and surveys or forms).
The elaboration of profiles, through the analysis of your automated individual decisions, consists of the use of your personal data to evaluate certain personal aspects, such as (the analysis and prediction of their economic situation, personal preferences, interests, behavior, location, movements and attitudes). The logic applied to obtain these profiles is the use of statistical procedures and the consequences of this processing of their data being by making profiles, sending personalized communications of interest to content related to the reservation of trips, guided tours or experiences.
The legal basis for the processing of your data for the purposes indicated and the preparation of automated individual decisions by elaborating profiles, is the consent given by checking the box above.
The data that we use in the elaboration of profiles and that we show to advertisers are not data that allow users to identify, only the type of public we have, their age, country, gender, etc. is shown in a graph.
Affiliate Links and Advertising
This website offers the user sponsored content, advertisements and/or affiliate links.
Among the links that you can find, there is the possibility of informing and referring to products and/or services and/or infoproducts of third parties. The information that appears in these affiliate links or the inserted ads is provided by the advertisers themselves, so www.10ktours.com is not responsible in any case of inaccuracies or errors that the ads may contain, nor can it offer guarantees about the Experience, integrity or responsibility of advertisers, or the quality of their products and/or services, although products or services that www.10ktours.com and their team have tried will always be recommended.
In addition, advertisements will remain posted on the portal until they are deleted or suspended by the advertiser orwww.10ktours.com, which logically is not responsible for the fact that, once unsubscribed from their databases, the ads continue to be indexed in search engines outside this portal.
Every user must understand that any contractual or non-contractual relationship between the user and the advertisers, affiliates or third parties contacted through this website, are understood to have been carried out solely and exclusively between the user and the advertiser and/or third person. www.10ktours.com It only acts as a channel or advertising medium and, therefore, has no liability for damages of any nature caused by its negotiations, conversations and/or contractual or non-contractual relationships with advertisers or third parties or legal entities contacted through this website.
www.10ktours.com is committed to the use and treatment of the user’s personal data, respecting its confidentiality, in accordance with the purpose of those; as well as to comply with its obligation to keep them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.
(This website includes an SSL certificate. It is a security protocol that makes your data travel in full and secure; that is, the transmission of data between a server and the web user, and in feedback is fully encrypted or encrypted.)
www.10ktours.com cannot guarantee the absolute impregnability of the Internet network, nor, therefore, the violation of data through fraudulent access to them by third parties.
With respect to the confidentiality of the processing, 10KTours will ensure that any person who is authorized by 10Ktours to process customer data (including its personnel, collaborators and providers), will be under the appropriate obligation of confidentiality (either a duty contractual or legal).
When a security incident arises, upon realizing 10Ktours, you must notify the customer without undue delay and must provide timely information related to the security incident as it is known, or when the client reasonably requests it.
As a user, you are solely responsible for the veracity and correction of the data you send to www.10ktours.com, exonerating 10ktours (10ktours), for any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the contact or subscription form.
The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to 10ktours (10ktours) in the terms established in this policy for the exercise of the ARCO rights. This revocation will in no case be retroactive.
10kTours reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, you will announce on this page the changes introduced with reasonable prior to its implementation.